Faqs

Give us a call and we’ll help figure out why it’s running slow and how it can be fixed. Most of time, if a customer’s connection is running slow, there is a device in the household that is using [...]

First, check to make sure that your router or modem is plugged in. (If it’s not, blame it on the cat and plug it back in. ☺) If it is plugged in, try giving it a “power-cycle”. This means unplug [...]

Yes! We have many alternative energy customers that use our services. Our equipment requires very little power (about the equivalent of a night light), and you can unplug it when not in use if [...]

Yes! We have many customers that run online businesses outside of town. If you need more bandwidth than our standard packages offer, we would be happy to discuss your needs and quote you a custom [...]

If you ever have a problem or question, feel free to contact our friendly, local staff and we’ll be happy to help. Technicians are in the office 7:00am – 3:30pm Monday – Friday. We also have an [...]

Award-winning ☺ You’re welcome to stop by our office, give us a call, or send an email or Facebook message. At our local office we have customer service, account specialists, and technical staff [...]

Yes! We have many home schooling families that rely on our services for daily schooling. We also have instructors that teach online schooling with our services.

Speed, Latency, Data Caps, Customer Service. Overall, you’ll find that our service will provide a much more consistent connection than satellite with better performance. SPEED: Many satellite [...]

A: No. You actually do not need any outside connections – we will get you set up!